Latest Insights

JM Associates
  • Not Everyone Should Go “Back to Work”
    The last year has been unlike anything most of us have experienced in our lifetimes. The world was turned upside down as people and organizations first tried to understand the pandemic – then scrambled to adapt. While COVID-19 has been devastating, a silver lining is that it has forced hard conversations and led to creative […]
  • Reopening Your School During the Pandemic Will be Hard. Here’s How to Ace Student Services.
    Start Transforming Your Bureaucratic Student Services Now by Leveraging Your Change Mandate “Our duty now is to marshal the resources and expertise to make it possible to reopen our campuses, safely, as soon as possible. Our students, and our local economies, depend on it.” Christina Paxson, President of Brown University College Campuses Must Reopen in […]
  • Make Agendas Simple Using JMA’s Template
    Creating an agenda can be challenging… determining topics to include, their order, the length of each, and activities. And rearranging topics on-the-fly during a meeting is messy… changing time allocated, switching the order, and ensuring times add up. JM Associates facilitates all kinds of meetings, including our Process Improvement teams. We previously shared tips for creating […]
  • 5 Tips for Effective Zoom Meetings
    We at JMA love Zoom! We use Zoom for Process Improvement projects, meeting with Sponsors, collecting information from staff, delivering initial training, and conducting Q&A sessions. When a larger group is involved, some or all can participate from their desks to save travel time and minimize or eliminate the need for a meeting room. While […]