Latest Insights
- Budget Challenges? Follow These 3 Steps to Streamline ProcessesIt may seem counterintuitive but – when budgets get tight – it’s time for targeted process streamlining. Here’s why. The initial reaction to financial challenges is to cut services, freeze hiring, and reduce operational expenditures. But now is the time to systematically review your processes and act strategically to improve efficiencies, deliver more effective services,… Read more: Budget Challenges? Follow These 3 Steps to Streamline Processes
- Transforming Admissions Processes: How JMA Leads the Way in Process Innovation and CollaborationIntroduction The landscape of college and university admissions is rapidly evolving, requiring enrollment and admissions leaders to shift towards more innovative and collaborative approaches. Leaders like Liz Cheron, the new CEO of The Coalition for College, in speaking with Eric Hoover from The Chronicle, see enrollment leaders “taking a step back and asking critical questions…”… Read more: Transforming Admissions Processes: How JMA Leads the Way in Process Innovation and Collaboration
- Striking the Balance: 3 Higher Ed Process Improvement Success Strategies for 2024Given the ever-increasing speed of change in higher education, JMA understands that – more than ever – schools need both quick fixes and sustainable, strategic, long-term solutions. Dealing with “urgent pain-points” caused by student or stakeholder experience “friction” or “process failure” may compel leaders to “find quick resolutions,” according to Victor Aluise, Vice President and… Read more: Striking the Balance: 3 Higher Ed Process Improvement Success Strategies for 2024
- Not Everyone Should Go “Back to Work”The last 17 months have been unlike anything most of us have experienced in our lifetimes. The world was turned upside down as people and organizations first tried to understand the pandemic – then scrambled to adapt. While COVID-19 has been devastating, a silver lining is that it has forced hard conversations and led to… Read more: Not Everyone Should Go “Back to Work”
- Reopening Your School During the Pandemic Will be Hard. Here’s How to Ace Student Services.Start Transforming Your Bureaucratic Student Services Now by Leveraging Your Change Mandate “Our duty now is to marshal the resources and expertise to make it possible to reopen our campuses, safely, as soon as possible. Our students, and our local economies, depend on it.” Christina Paxson, President of Brown UniversityCollege Campuses Must Reopen in the… Read more: Reopening Your School During the Pandemic Will be Hard. Here’s How to Ace Student Services.