The following document templates have been useful to many of our clients:

90-5-4-1 Systems Implementation Approach (PDF)
An approach for implementing a system that integrates leveraging vendor best practices with reengineering and streamlining processes to achieve strategic and operations goals.

Prioritization Toolkit (PDF)
Overview of JMA’s Create-Weight-Evaluate-Calculate approach to prioritizing a service requests, recommendations, projects, etc. along with sample criteria used by some of our clients.